Venue Information:
Venue Safety:
Please be assured that public safety continues to be the priority.
The event and security teams continue to remain vigilant and are working together with local and national authorities to ensure visitors have the safest and most enjoyable experience whilst visiting the Metro Radio Arena.
There is a number of security measures in place visible and non-visible, with personnel internal and external for all events.
We encourage you to only bring essential items and stress NO LARGE BAGS OR BACK PACKS at all will be permitted into the venue.
Safety:
We take the safety and security of all fans and visitors very seriously. When coming to the Arena please arrive early to allow time to pass through security checks.
The security and customer services team are there for your safety. Please cooperate fully with all security checks and support these vital members of the team as they carry out important work.
All entry constitutes consent to search.
Bag Policy:
Please only bring essential items and stress no large bags or backpacks at all will be permitted into venue.
The venue will not allow any large bags, backpacks, holdalls, luggage or computer bags into the venue. There is no storage or cloak room facility available so please make alternative arrangements before arriving to the venue.
Exceptions will only be made for those with medical requirements and/or special needs, we ask this is communicated to venue ahead of visit for ease of entry. Please contact the venue on mracustomerservices@smgnewcastle.co.uk
All entry constitutes consent to search.
Please view full list of none permitted items here.
Disability information:
For information please click here.