You can buy a maximum of 10 tickets for this event
Event InformationWe can’t wait to welcome you back to the Bonus Arena, Hull. Our number one priority is making sure your visit is as safe and fun as possible.
While the government have removed many restrictions from Monday, 19 July 2021, we all still have a shared responsibility to help prevent the spread of Covid-19.
When you visit us we’ll be operating under the most up to date Government guidance and legislation in place supported by ASM Global's environmental hygiene protocol – VenueShield.
Our safety measures and terms of entry are under constant review and we'll keep you up to date with any changes on how we operate on this page so please read all the information below and check back regularly before attending your event.
Please also check the dedicated event page for the event which you are attending here on our website as we'll also update any further event specific information here.
We are proud to operate within the ASM Global network of international venues, supported by its environmental hygiene protocol – VenueShield.
VenueShield is a comprehensive industry leading programme of cleanliness which is being implemented across more than 325 ASM Global facilities around the world.
Our VenueShield cleanliness programme is part of our ongoing commitment to maintaining the highest standards of hygiene practices so that you can visit us with confidence.
For further information, please visit: ASM GLOBAL VENUE SHIELD
Terms of entry
To help keep you, all our guests, and staff safe, (and in addition to our normal terms of entry):
On entry be prepared to show, if requested by a member of staff, proof:
that either you currently do not have Covid-19; or
that you have had both doses of vaccinations and at least 14 days have passed since the date of your last vaccination; or
that you have previously had Covid -19 within the last 6 months.
Our accepted forms of proof for this are via:
NHS COVID Pass: please note this is via the NHS app and not the NHS Covid-19 app– please visit here for information
If you are using this preferred form of proof but have not yet obtained your pass we advise you apply no later than 48 hours before attending the event to allow for your application to be processed in time.
Letter – please visit here for information.
If you are using this form of proof but have not obtained your pass we advise you apply as soon as possible in advance of attending the event so that your application can be processed and letter be received in time.
Lateral flow or PCR negative test results text or e-mail, received within 24 hours of attending the event. Free rapid lateral flow tests are available via the NHS.
The Government has advised that you must not attend an event if you:
have tested positive for Covid-19; or
are required to self-isolate.
See HERE if either of the above apply.
Further measures to keep you safe
NHS Track and Trace
NHS Track and Trace QR codes are available to scan at all points of entry to the venue.
To help protect you, all our guests, and staff, we strongly encourage you to wear a face mask within communal areas (eg concourse, toilets and queueing areas) inside our venue. All staff working at our venue are required to wear face masks (unless exempt) for this reason, and we’d really appreciate you returning this kind gesture.
We have partnered with Lifebuoy to ensure that high quality hand sanitiser is available throughout the venue.
All staff working at our venue are required to provide negative results from a lateral flow test.
As part of our VenueShield programme, we have enhanced all cleaning throughout the venue before, during and after your visit.
The Bonus Arena, Hull is a cashless venue. We’ll only accept contactless or card payments.
Keeping you up to date
We’ll send you all the information you need to know about your visit in advance as well as updating the information here on our website.
If there’s anything you need while you’re here, our staff will be on hand to help you.
Plan your journey
We recommend planning ahead on how you’ll get here. Visit our 'find our venue' page for more details.
Please act responsibly, and be considerate to other visitors, giving them time and space where possible to move around the venue, and understand they may have different requirements to yours.
If your event is going ahead on its original date Ticketmaster’s standard terms and conditions apply and at this time refunds are not being issued. If you can no longer attend an event Ticketmaster has a Fan-to-Fan ticket exchange allowing you to buy or sell resale tickets safely. Terms & conditions apply and information on how to see your tickets can be found here
If your event has been rescheduled or cancelled, advice about refunds will be available from your original point of purchase. If you bought your tickets from our official box office, Ticketmaster is your point of purchase and information can be found here.
Please note all refunds need to be requested before the date of the event. Requests received on the day or after the event has taken place will not be processed.
We can only process refunds at the Bonus Arena if you paid in person at our Box Office with cash or debit/credit card. In this instance only please email firstname.lastname@example.org
Venue Address:Bonus Arena