Venue Information:
O2 Shepherd’s Bush Empire was hailed ‘Best Venue’ for the fifth time at the Music Week Awards 2005 and was shortlisted in 2008 and 2009. The O2 Empire has been a live entertainment venue for over 100 years and is a favourite within the industry, often chosen by artists for its extraordinary level of intimacy and historic importance on the touring circuit. With a capacity of 2,000, performers can get up close and personal with their most dedicated fans. Architecturally the venue is stunning, still retaining its original design with the grandeur of its early years.
AGE RESTRICTIONS:
O2 Shepherd’s Bush Empire restrict the age of those attending to children 8 years old and over due to sound levels and crowd profiles. We strongly discourage bringing any child under the age of 8 to shows unless agreed in writing with the Venue Management in advance of the show. To attend a show unaccompanied you must be over the age of 14.
Children (8-13) attending shows should have appropriate ear protection provided by their legal guardian. The Venues do not provide suitable protection for younger patrons. Accompanying adults should be confident that the child will not cause disruption to other patrons and may be asked to leave the venue if they do so without a refund.
Patrons with a child / children under 8 arriving at the venue without any prior contact and appropriate hearing protection will need to speak with the duty manager who will assess the situation. If the duty manager feels that there is no way to accommodate the child safely in the venue due to sound levels, crowd profile, type of act etc. then they have the right to refuse entry without a refund.
Anyone over 8 & under 14 years old must be accompanied by an adult (over 18) and seated in the balcony / seated area. No more than two under 14 year olds per adult.
The Venue Management have the right to refuse entry without a refund.
Children who appear to look under the age of 14 that arrive at a show and cannot prove they are 14 or over may be refused entry depending on the type of show. This decision will be made by the duty manager. Parents will be called to collect their child if the show is not suitable for the person to attend unaccompanied. No refund will be given in this instance.
Some events are Over 18’s and in some cases over 21’s with no exceptions.
Please ensure you read all the show details prior to booking tickets.
Cloak Room Facilites:
The venue has a cloakroom facility in the Stalls area. We accept bags. Please note that the cloakroom is subject to availability.
Disability information:
This venue offer free companion tickets. To arrange this please contact the venue on 020 8354 3300 or email disabledbookings@o2shepherdsbushempire.co.uk
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