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Ed Sheeran FAQs

By alt.tickets

Posted on Wednesday 26th September 2018 at 11:42

With Ed Sheeran's Summer 2019 dates going on sale on Thursday 27th September at 10am, we've put together some of the most frequently asked questions and all the answers you need! Still have a question? You can find full FAQs here.

When do tickets go on sale?

An important one! Tickets for Ed Sheeran's Summer 2019 dates in Leeds & Ipswich go on sale on Thursday at 10am. You can buy them here!

How much are tickets?

The tickets are £75 general admission and £85 seats in Ipswich and £75 general admission in Leeds.  All tickets are subject to a maximum 10 percent booking fee, plus a maximum £3 transaction charge per order.

How do I arrange to buy tickets for someone requiring disabled access?

Customers who require either a carer to accompany them or disabled access to the shows should visit our dedicated website.

BSL available on request for August 17th in Leeds + August 24th Ipswich.

If you have any questions about disabled access, you can get in touch with our access team by dropping them an email at access@alttickets.com.

How will I receive my tickets?

No tickets will be issued in advance. The payment card used to originally purchase tickets will gain you admission to the show on the day. This can be a debit or credit card. Once tickets have been purchased, you will receive a simple email confirmation as proof of purchase. This is not a ticket.

Upon arrival at the show, you are required to present your original payment card (debit or credit card), original email booking confirmation and a Government-issued photo ID such as a driving license or passport that matches the name on the payment card.

How many tickets can I buy?

There is a strictly-enforced limit of 4 tickets per show date. This restriction is in place in order to give as many people as possible a fair chance to buy tickets. The whole party must arrive at the same time as the credit card/debit card holder to gain entry.

PLEASE NOTE that any and all transactions that are detected as bot purchases, patrons creating duplicate accounts in order to purchase more than the ticket limit or any action that indicates a purchase in excess of the ticket limit will be cancelled.

But we want to go as a bigger group/family?

You will have to try to complete another order with another credit or debit card.

I have more questions! 

No problem, you can find a full list of FAQs on the left hand side of our ticket page.

I need to get in contact with you!

You can find all the ways to get in touch with us here


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